Privacy Policy

Last updated: November 4, 2025

vivid plexus (“we”, “our”, or “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect and use personal information through our website in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Who We Are

We are a digital agency based in Greece, offering digital marketing services.

2. What Personal Data We Collect

We may collect and process the following personal data:

Type of DataPurpose
Name and email addressWhen you submit an inquiry via our contact form
Technical data (browser type, device info, IP address, usage data)Collected automatically via analytics tools (Google Analytics)

We do not collect sensitive personal data. We do not create user accounts on this website.

3. Legal Basis for Processing

We process your personal data based on the following lawful bases under Article 6 of the GDPR:

  • Consent – when you voluntarily submit a contact form
  • Legitimate interest – to analyze website usage and improve functionality

You may withdraw your consent at any time by contacting us at info@vividplexus.com.

4. How We Use Your Data

We use your data to:

  • Respond to your contact form submissions
  • Analyze and improve the performance and usability of our website

We do not use your data for automated decision-making or profiling.

5. Sharing and Transfers of Data

We do not sell or share your personal data with third parties for marketing purposes.

We may use trusted third-party services such as:

  • Google Analytics (for website traffic analysis)

These services may process data on our behalf. Where applicable, data is stored and processed in accordance with the GDPR, including Standard Contractual Clauses for international transfers.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

  • Contact form submissions: retained for up to 12 months
  • Analytics data: anonymized and retained according to Google’s data retention settings

7. Your Data Protection Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority (e.g., the Data Protection Authority in your country)

To exercise any of these rights, please contact us at info@vividplexus.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for analytics and performance purposes. You can manage cookie preferences via your browser settings or through the cookie banner on our site.

For more information, see our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us: